Can clients see my Work Diary?

Yes, clients on hourly contracts can view your Work Diary, including screenshots, activity levels, and memos. This is how they verify that you're actively working during tracked time.

What happens when I delete a screenshot from my Work Diary?

When you delete a screenshot, you're actually deleting the entire 10-minute segment from your Work Diary, including the screenshot, activity levels, and all tracked time for that segment. You lose payment for all 10 minutes.

How many screenshots are in my Work Diary per hour?

Upwork Time Tracker takes one screenshot per 10-minute segment, so there are typically six screenshots per hour of tracked time (one for each segment: :00, :10, :20, :30, :40, :50).

Can I add memos to my Work Diary?

Yes, you can add optional memos to segments in your Work Diary. Memos are stored with the segment and can be viewed by clients along with screenshots and activity levels.

What are activity levels in the Work Diary?

Activity levels show keyboard and mouse activity during each 10-minute segment. They help clients verify that you were actively working during tracked time.

Upwork Work Diary

The Upwork Work Diary is a record of your tracked time that includes screenshots taken by Upwork Time Tracker, activity levels (keyboard/mouse activity), and optional memos. Clients can view this diary to verify work completion on hourly contracts.

Why it matters

The Work Diary is the primary way clients verify that you're actively working during tracked time. Each 10-minute segment can include a screenshot, activity level indicators, and a memo. When you delete a screenshot, you're actually deleting the entire segment from the Work Diary, which removes that time from your billable hours.

Understanding how the Work Diary works helps you make informed decisions about when to track time and when to take breaks. Since screenshots are taken at random moments within each 10-minute segment, knowing when a screenshot occurred can help you avoid deleting segments unnecessarily.

Key details

One screenshot per 10-minute segment (taken at a random moment)
Activity levels show keyboard and mouse activity during the segment
Memos are optional notes you can add to segments
Deleting a screenshot removes the entire 10-minute segment from the Work Diary
Clients can view the Work Diary to verify work completion

How SneakTime relates

SneakTime helps you stay aware of when Upwork Time Tracker screenshots occur, so you can make informed decisions about your Work Diary. When a screenshot is taken, SneakTime sends a post-screenshot notification immediately after the event. This helps you understand what was captured in your Work Diary without having to check manually. SneakTime does not block screenshots or manipulate the Work Diary—it simply provides awareness through notifications. By knowing when screenshots happen, you can reduce the number of deleted 10-minute segments and maintain a more accurate Work Diary.

Get Screenshot Notifications

Know when Upwork Time Tracker captures your screen

Install SneakTime

Common Questions

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