What does Upwork do with screenshots?

Upwork stores screenshots in your Work Diary and processes them locally. Upwork does not send screenshot images or screen contents to external servers. Clients on hourly contracts can view screenshots in your Work Diary.

Who can see my Upwork screenshots?

Clients on hourly contracts can view screenshots in your Work Diary. Screenshots are stored locally and processed by Upwork, but clients have access to view them as part of work verification.

Does Upwork send screenshots to external servers?

Upwork processes screenshots locally and does not send screenshot images or screen contents to external servers. However, screenshots are stored in your Work Diary and can be viewed by clients.

What should I avoid having visible during tracked time?

Since screenshots capture whatever is visible on your screen, you should be mindful of personal messages, unrelated tabs, or sensitive information during tracked time. Screenshots are taken at random moments, so you can't predict exactly when they'll occur.

Can I protect my privacy while tracking time?

Being aware of when screenshots occur can help you protect your privacy. Tools like SneakTime send notifications when screenshots happen, so you know what was likely captured. This awareness helps you make informed decisions about what to have visible during tracked time.

What happens to screenshots after they're taken?

Screenshots are stored in your Work Diary and can be viewed by clients. Upwork processes them locally and does not send them to external servers. You can delete screenshots, but this removes the entire 10-minute segment from your Work Diary.

Upwork Screenshot Privacy

Upwork screenshot privacy refers to concerns about what Upwork Time Tracker screenshots capture and who can view them. Screenshots are stored in your Work Diary and can be viewed by clients on hourly contracts, but Upwork processes them locally and doesn't send screenshot images or screen contents to external servers.

Why it matters

Privacy concerns are common among freelancers who use Upwork Time Tracker, especially regarding what screenshots capture and who can access them. Understanding how screenshots work and who can view them helps you make informed decisions about what to have visible on your screen while tracking time.

Screenshots capture whatever is visible on your screen at the moment they're taken, which means personal messages, unrelated tabs, or sensitive information could be captured. While Upwork processes screenshots locally and doesn't send them to external servers, clients can view them in your Work Diary, so it's important to be mindful of what's visible during tracked time.

Key details

Screenshots are stored in your Work Diary
Clients on hourly contracts can view screenshots
Upwork processes screenshots locally (doesn't send to external servers)
Screenshots capture whatever is visible on your screen at that moment
One screenshot per 10-minute segment at a random moment
You can delete screenshots, but this removes the entire 10-minute segment

How SneakTime relates

SneakTime helps you maintain privacy by providing awareness of when Upwork Time Tracker screenshots occur. When a screenshot is taken, SneakTime sends a post-screenshot notification immediately after the event, so you know exactly when it happened and what was likely captured. This awareness helps you make informed decisions about what to have visible on your screen during tracked time. SneakTime does not block screenshots or access screenshot contents—it detects screenshot events locally and sends notifications only. SneakTime never uploads screenshot images or screen contents, maintaining your privacy while providing awareness.

Maintain Screenshot Privacy

Know when screenshots occur to protect your privacy

Install SneakTime

Common Questions

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